Flip Laboratories Inc. provides support for Flip. Contact us with questions, feedback, account issues, or anything else you need help with. Please include your name so we can get back to you.
Billing and cancellations
To cancel, text Flip “cancel my subscription” or cancel from Settings in the app. Access continues to the end of your paid period. For refunds, charges, or anything billing-related, email support@fliptexts.com.
Your on-call engineers
Oleg
Co-founder
Works on the user-facing stuff. Confusing UI, Flip sounding off, feature requests, or metrics, text this guy.
Alex
Co-founder
Works on the harness. Any issues with how Flip remembers things or executes your requests, talk to this guy!
Sanjay
Co-founder
Works on capabilities. Anything you want Flip to do or do better (e.g. paying with a method Flip doesn't support yet), ask this guy.