Last updated: July 11, 2026
Welcome to Flip. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.
We collect information you provide directly to us, including:
We use the information we collect to:
We implement industry-standard security measures to protect your personal information. This includes encryption of data in transit and at rest, secure authentication mechanisms, and regular security audits.
We may share your information with third-party service providers who assist us in operating our platform, processing payments, and providing our services. These providers are contractually obligated to protect your information.
To enable bank transfers and ACH payments, we use Dwolla, Inc. as a third-party payment processor. When you link a bank account or send or receive funds, you authorize us to collect and share with Dwolla the personal and financial information necessary to provide these services, including your name, contact details, date of birth, your Social Security number, and bank account information.
Your use of the Dwolla service is subject to the Dwolla Terms of Service and Dwolla Privacy Policy.
Flip in Chrome is an optional browser extension that lets Flip carry out tasks you request (for example, over iMessage) in your own browser. The extension collects no data until you install it, review the disclosure shown in the extension, give your consent, and pair the browser with your Flip account. After that, data is collected only while the extension is completing a task you asked for.
To complete your tasks, the extension may collect and send to our servers:
We use this information solely to perform the tasks you request and to show you what the assistant did. We do not use it for advertising, do not sell it, and do not share it with third parties except the service providers that operate our infrastructure. It is transmitted over encrypted connections. Recent task records are also stored locally in your browser and are removed when you uninstall the extension. Flip is an AI and can make mistakes; review what it did in the extension's task feed.
You can revoke access at any time by signing out in the extension (which also revokes the paired device) or by uninstalling it.
Flip in Chrome's use of information received from Chrome APIs adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements.
You have the right to:
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
If you have any questions about this privacy policy or our practices, please contact us at legal@fliptexts.com
Last updated: June 29, 2026
By accessing or using Flip, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.
Flip is a financial assistant service that enables you to manage your finances, execute cryptocurrency transactions, make payments, and access various financial tools through text messaging and our platform.
To use Flip, you must be at least 18 years old and capable of forming a binding contract. By using our service, you represent and warrant that you meet these requirements.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Flip provides access to financial services including but not limited to:
You acknowledge that cryptocurrency and financial transactions involve risk. Flip is not responsible for any losses incurred through the use of our service.
Bank transfers and ACH payments are provided through Dwolla, Inc. By linking a bank account and using these features, you authorize Flip and Dwolla to originate credit and debit entries to your linked bank account, and you authorize the financial institution holding that account to post such entries.
Your use of the Dwolla service is subject to the Dwolla Terms of Service and Dwolla Privacy Policy. You agree that we may share the information necessary to provide these services with Dwolla.
You agree not to use Flip to:
Certain features of Flip may require payment of fees. All fees are non-refundable unless otherwise stated. We reserve the right to modify our fee structure with reasonable notice.
The Flip service, including its content, features, and functionality, is owned by Flip and is protected by copyright, trademark, and other intellectual property laws.
Flip is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the service will be uninterrupted, secure, or error-free.
To the maximum extent permitted by law, Flip shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.
You agree to indemnify and hold harmless Flip, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these terms.
We may terminate or suspend your access to Flip immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the service will cease immediately.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of Flip after such changes constitutes acceptance of the new Terms.
If you have any questions about these Terms of Service, please contact us at legal@fliptexts.com
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