Legal

Privacy Policy

Last updated: December 12, 2025

Introduction

Welcome to Flip. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, phone number)
  • Financial information necessary to process transactions
  • Communications you send through our service
  • Device and usage information

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Detect and prevent fraud and abuse

Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption of data in transit and at rest, secure authentication mechanisms, and regular security audits.

Third-Party Services

We may share your information with third-party service providers who assist us in operating our platform, processing payments, and providing our services. These providers are contractually obligated to protect your information.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Data portability

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our practices, please contact us at legal@fliptexts.com

Terms of Service

Last updated: December 12, 2025

Agreement to Terms

By accessing or using Flip, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

Description of Service

Flip is a financial assistant service that enables you to manage your finances, execute cryptocurrency transactions, make payments, and access various financial tools through text messaging and our platform.

Eligibility

To use Flip, you must be at least 18 years old and capable of forming a binding contract. By using our service, you represent and warrant that you meet these requirements.

Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Financial Services

Flip provides access to financial services including but not limited to:

  • Cryptocurrency trading and transfers
  • Peer-to-peer payments
  • Portfolio management tools
  • Bill payment services
  • Savings and investment features

You acknowledge that cryptocurrency and financial transactions involve risk. Flip is not responsible for any losses incurred through the use of our service.

Prohibited Uses

You agree not to use Flip to:

  • Violate any applicable laws or regulations
  • Engage in fraudulent or illegal activities
  • Interfere with or disrupt the service
  • Attempt to gain unauthorized access to our systems
  • Transmit harmful code or malware
  • Engage in money laundering or terrorist financing

Fees and Payments

Certain features of Flip may require payment of fees. All fees are non-refundable unless otherwise stated. We reserve the right to modify our fee structure with reasonable notice.

Intellectual Property

The Flip service, including its content, features, and functionality, is owned by Flip and is protected by copyright, trademark, and other intellectual property laws.

Disclaimer of Warranties

Flip is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the service will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, Flip shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

Indemnification

You agree to indemnify and hold harmless Flip, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these terms.

Termination

We may terminate or suspend your access to Flip immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the service will cease immediately.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of Flip after such changes constitutes acceptance of the new Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at legal@fliptexts.com

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